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Motor Vehicle Accidents

Motor vehicle accidents can have profound effects on individuals and their families, leading to physical, psychological, and social challenges.

Recognizing the importance of addressing these multifaceted impacts, our service offers a comprehensive approach to MVA recovery.  At Critical Trauma Therapy we provide areas of expertise in multiple services in order to specifically help individuals, families and couples.


Why Choose Critical Trauma Therapy

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Client Centred Approach

Our services are tailored to your specific needs and therapy goals, ensuring personalized care throughout the recovery process.

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Licensed Multidisciplinary Treatment

We offer a range of therapies, including psycho-education, psychotherapy, couples counselling, family therapy, group therapy, and community work with licensed clinicians.

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Flexible Delivery

Whether you prefer in-person sessions or teleconferencing/video counselling, we accommodate your preferences to ensure convenient access to our services.

With options ranging from social work, psychological services, physiotherapy, nutrition services, individual psycho-education and psychotherapy to couples counselling, family therapy, group therapy, and community work, our services are tailored to meet the diverse needs of those we serve, offering both in-person and virtual sessions to accommodate our clients’ preferences and situations.

Our Services

Understanding the complexity of motor vehicle accidents, we emphasize the importance of superior documentation to effectively communicate with insurers, ensuring that our clients’ voices are heard and their recovery needs are met.

Our treatment plans are collaboratively created, focusing on achieving therapy goals that enhance functioning and improve quality of life.

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HOW IT WORKS

01.
Initial Consultation

The process begins with an initial consultation where you meet with our client care coordinator to discuss your needs and concerns. During this meeting, we gather essential information to complete the necessary paperwork to secure funding from your auto insurer and to determine the appropriate course of action to best support you.

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02.
Assessment and 
Crisis Intervention

Depending on the severity of your situation, you may undergo a comprehensive assessment conducted by one of our skilled clinicians. In cases of crisis, we provide immediate intervention strategies to address urgent needs before proceeding with further assessment.

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03.
Documentation and Claim Submission

Following the assessment, our team diligently documents the impact of the motor vehicle accident on the client’s physical, psychological, mental and social well-being. This documentation plays a crucial role in advocating for our clients’ rights with insurers. We assist clients in submitting the necessary paperwork to their auto insurer, ensuring prompt and accurate processing.

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04.
Review and 
Approval Process

Once the paperwork is submitted, we closely monitor the progress of the claim. We communicate regularly with insurers and other stakeholders to ensure that our client’s needs are adequately addressed. If the claim is approved, we proceed to the next step of assigning a therapist based on the client’s specific needs.

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05.
Tailored 
Treatment Plan

Our therapists work collaboratively with clients to develop a personalized treatment plan tailored to their therapy goals and objectives. Whether through individual, couples, family, or group therapy, we provide a range of therapeutic modalities to address diverse needs and preferences.

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06.
Ongoing Assessment and Support

Throughout the treatment process, we provide ongoing assessment and support to our clients. Our dedicated team of clinicians is committed to empowering clients to navigate the challenges of recovery and rehabilitation. We work tirelessly to ensure that our clients receive the care and support they need to achieve optimal outcomes.

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07.
Evaluation and Adjustment

As therapy progresses, we continuously evaluate the effectiveness of the treatment plan and make adjustments as needed. Our goal is to empower clients to develop coping strategies, enhance functioning, and improve overall well-being. We remain flexible and responsive to clients’ evolving needs throughout the recovery process.

Frequently Asked Questions

  • What types of motor vehicle accident cases do you handle?

    We handle all types of motor vehicle accident cases, including but not limited to car accidents, motorcycle accidents, pedestrian accidents, and bicycle accidents. Our services are designed to support individuals facing a wide range of physical, psychological, mental and social challenges resulting from these incidents.


  • How soon after my accident should I seek your services?

    It is advisable to seek our services as soon as possible following your accident. Early intervention can significantly improve the effectiveness of your recovery process. However, we understand that every situation is unique and we are ready to assist you at any stage of your recovery journey.


  • Are your services covered by insurance?

    Yes, our services are often covered by auto insurance policies under accident benefits. We provide comprehensive documentation to support insurance claims and work closely with insurers to facilitate coverage. We recommend checking with your insurance provider for specific details regarding your coverage. We will also assist with accessing funding for treatment through existing extended health benefits.


  • Do I need a referral from a doctor to access your services?

    No, you do not need a doctor’s referral to access our services. You can contact us directly to start the intake process. However, if you are working with a healthcare provider or have been hospitalized, we can collaborate with them to ensure a seamless transition to our services.


  • Can you help me if my insurance claim has been denied?

    Yes, we can assist in cases where insurance claims have been denied. Our team is experienced in providing the necessary documentation and advocacy to challenge denials and work toward securing the benefits you need for your recovery.


  • How are your services delivered?

    Our services are delivered through a variety of formats to best meet your needs, including in-person sessions, teleconferencing, video counselling, and community work. We offer flexible options to ensure you receive support as conveniently, frequently, and effectively as possible.


  • What if I’m unable to travel to your clinic?

    If travel is a challenge, we offer home visits and virtual sessions to ensure you can access our services. Our goal is to make our support as accessible as possible, regardless of your access to transportation, mobility needs, or location within Ontario.


  • How do you ensure privacy and confidentiality in virtual sessions?

    We use privacy-compliant technology for all our virtual sessions to ensure your information is secure and your sessions remain confidential. Our team is trained to maintain the highest privacy and data protection standards. In addition, all our clinicians are registered with their respective colleges and adhere to requirements for documentation and information sharing.


  • What kind of support can family members of accident victims expect?

    We offer support services for family members, including counselling and guidance on how to best support their loved one’s recovery process. We understand the impact of motor vehicle accidents extends to the entire family, and we are committed to providing comprehensive care that includes family involvement.


  • How can I get started with your services?

    Getting started is simple. Use the link below, or contact us via phone or email to schedule an initial consultation. Our intake coordinator will discuss your needs and guide you through the next steps to begin your recovery journey with us.


Ready to Start Your Journey to Recovery?

Don’t let the aftermath of a motor vehicle accident dictate the course of your life. Whether you’re facing physical, psychological, mental or social challenges, our team is here to provide the comprehensive support you need to effectively and competently navigate your recovery.
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